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Technology Without Sensibility

(A reflection on the digital condition of design)

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Technology has given us almost everything we once wished for. We can simulate physics, generate forms, test ergonomics, and visualise a design before a single prototype exists. We can iterate overnight, manufacture at scale, and compress entire months of experimentation into a week of digital exploration.

It’s extraordinary — and quietly dangerous.

Because somewhere in that abundance, we may be losing the very thing that made design human in the first place: sensibility.

What is sensibility? It’s that quiet, intuitive understanding of how things feel before we can explain why. It’s the moment your fingers sense that a handle should be two millimetres thinner, that a material feels wrong for what it’s meant to communicate, that a sound doesn’t match the gesture it represents. Sensibility is the poetry that connects intellect and instinct. It’s what allows us to bridge logic and emotion, purpose and presence.

But in the race to optimise, we’ve begun to trust our tools more than our senses. The algorithm says it fits. The render looks flawless. The simulation confirms the load-bearing tolerance. And yet, when we finally hold the object in our hands, something feels… off. The light doesn’t break the surface as imagined. The edge feels harsh, the balance is slightly off, and the sound is hollow. Everything is technically perfect — and emotionally empty.

So here’s the question I keep coming back to: At what point did feeling become a liability in design?

We’ve mistaken precision for empathy. We’ve started believing that understanding how something works is the same as knowing how it feels.

But they are not the same.

Sensibility isn’t measurable. It’s not quantifiable. You can’t A/B test intuition, and no algorithm can yet model the emotional resonance of texture, proportion, or silence. A human sense of rightness emerges not from logic, but from lived experience — from the subconscious collection of memories, materials, gestures, and mistakes that shape our creative instincts.

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Design, at its best, has always been a dialogue between control and chaos. Between the measurable and the felt. The prototypes of anything meaningful are rarely precise — they are awkward, fragile, sometimes ugly. But they hold the spark of discovery. Somewhere along the way, we began sanding that spark away in the name of perfection.

Perhaps the problem isn’t technology itself, but how we’ve come to obey it. Software has stopped being a servant and has quietly become a supervisor. We design the way the interface allows us to, not the way the idea demands.

When was the last time you disobeyed your software? When was the last time you trusted your hand over the grid, your instinct over the algorithmic suggestion? When was the last time you let a glitch become a guide instead of a flaw to fix?

I think about those moments when something “goes wrong” — the misaligned cut, the unexpected render, the failed print that reveals a new possibility. Those are the moments when human creativity slips through the cracks of automation. They remind us that design is not only about control — it’s also about curiosity.

The future doesn’t require us to abandon technology. It asks us to bring feeling back into it. To use our tools as instruments, not authorities, to design as musicians, not operators.

Because the real magic of design has never been in the precision of our models, but in the empathy behind them.

The machines can calculate everything but meaning. That’s still ours to create.

If we lose sensibility, we lose the pulse of design itself. If we keep it — and learn to integrate it with the intelligence of our tools — then technology doesn’t replace us. It amplifies us.

So maybe the question isn’t “how far can design go with AI or automation?” Perhaps the real question is “how human do we want design to remain?”

Because one day, our algorithms will outpace our imagination. The only way to stay relevant will be to stay sensitive — to the world, to the material, to each other.

We don’t need less technology. We need more feeling. And perhaps that’s where the next real innovation will come from.

 
 
 
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